Terms of service

1. Acceptance of terms

By accessing this website, submitting an inquiry, or using our services, you confirm that you accept these Terms & Conditions. If you do not agree, please do not use our services.

2. Our services

MIGA provides luxury airport transfers, private tours, and full travel packages across Sri Lanka. Service details, vehicles, and routes are arranged based on availability and the information you provide.

3. Inquiries and bookings

• Submitting the inquiry form is a request, not a confirmed booking.
• A booking is only confirmed once we acknowledge it and agree the details with you directly.
• You are responsible for providing accurate travel details, including dates, times, locations, and passenger numbers.

4. Quotes and pricing

Quotes are based on the information you provide and the service requested. Prices may vary if your requirements change, and any quote is subject to confirmation at the time of booking.

5. Payment

Payment terms are agreed directly with you when your booking is confirmed. Any deposit or balance arrangements will be communicated to you in advance.

6. Changes and cancellations

• If you need to change or cancel a confirmed booking, please contact us as early as possible.
• Cancellation terms depend on the service and timing and will be made clear when you book.
• We reserve the right to amend or cancel a service due to circumstances beyond our control, and will offer a suitable alternative or refund where appropriate.

7. Your responsibilities

• Be ready at the agreed pickup time and location.
• Treat our vehicles, drivers, and partners with respect; you are responsible for any damage caused by you or your party.
• Comply with all applicable Sri Lankan laws during your journey.

8. Our responsibilities and limitations

We take great care to deliver safe, comfortable, and reliable journeys. However, we are not liable for delays, losses, or disruptions caused by events outside our reasonable control, including traffic, weather, road conditions, or third-party providers.

9. Limitation of liability

To the fullest extent permitted by law, MIGA’s liability arising from your use of our services is limited to the value of the service booked. We are not responsible for indirect or consequential losses.

10. Force majeure

We are not responsible for any failure or delay in performing our services due to events beyond our reasonable control, such as natural events, strikes, or government actions.

11. Third-party services and attractions

Tours may include visits to sites, accommodations, or attractions operated by third parties. We are not responsible for the acts, omissions, or pricing of those third parties.

12. Intellectual property

All content on this website - including text, images, logos, and design - belongs to MIGA or its licensors and may not be copied or reused without permission.

13. Privacy

Your use of our services is also governed by our Privacy Policy and Cookie Policy.

14. Governing law

These Terms & Conditions are governed by the laws of Sri Lanka, and any disputes are subject to the jurisdiction of the Sri Lankan courts.

15. Changes to these terms

We may update these terms from time to time. The current version will always be available on this page.

16. Contact us

Questions about these terms? Reach us at [email protected], +94 71 133 0813, or via WhatsApp.