Your privacy, respected

1. Who we are

MIGA Travel & Tours (Ceylon) is a luxury transfer and bespoke tour service based in Katunayake, Sri Lanka. For any privacy-related questions, contact us at [email protected] or +94 71 133 0813.

2. Information we collect

We only collect what we need to respond to you and arrange your travel:

• Information you give us through our inquiry form or by contacting us directly - your name, email address, phone/WhatsApp number, travel dates, pickup and destination locations, service type, number of passengers, and any preferences or messages you share.
• Information collected automatically when you visit the site - basic technical data such as your browser type, device, and general usage, gathered through standard server logs and essential cookies. See our Cookie Policy for details.

3. How we use your information

• To respond to your inquiries and provide quotes.
• To arrange and deliver your transfers, tours, and travel packages.
• To communicate with you about your booking before and during travel.
• To improve our services, website, and customer experience.
• To comply with legal and regulatory obligations.

4. How we share your information

We do not sell your personal information. We share it only as needed to deliver your journey or where required by law:

• Drivers and travel partners directly involved in fulfilling your booking (for example, to coordinate your pickup).
• Trusted service providers who help us operate - for example, our email delivery provider used to send inquiry notifications and confirmations.
• Authorities when we are legally required to do so.

5. Data retention

We keep your information only for as long as necessary to provide our services, maintain our records, and meet legal obligations, after which it is securely deleted or anonymised.

6. Security

We take reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. No method of transmission over the internet is completely secure, but we work to keep your data safe.

7. International transfers

Some of the service providers we use may store or process data on servers located outside Sri Lanka. Where this happens, we take steps to ensure your information remains protected.

8. Your rights

You may request access to the personal information we hold about you, ask us to correct or delete it, or withdraw your consent at any time. To make a request, email us at [email protected].

9. Children’s privacy

Our services are intended for adults. We do not knowingly collect personal information from children without the consent of a parent or guardian.

10. Third-party links

Our website may link to external sites we do not control. This Privacy Policy applies only to MIGA, so please review the privacy practices of any third-party sites you visit.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the revision date shown above.

12. Contact us

Questions about your privacy? Reach us at [email protected], +94 71 133 0813, or via WhatsApp.